Last updated: October 2026
Ease of Business ("EoB", "we") provides small businesses with a website, enquiry management, billing, and WhatsApp messaging tools. This policy explains what information we handle and how.
Name, email, mobile number, business details, logo and photos, products, prices, and the WhatsApp Business credentials you connect. You control this content and can edit or delete it from your dashboard.
When a customer submits an enquiry or review on a business's website, or messages the business on WhatsApp, we store the details they provide (name, mobile number, message, review) on behalf of that business. The business is the controller of its customer data; EoB processes it to provide the service.
Messages sent and received through the WhatsApp Business Platform are transmitted by Meta Platforms, Inc. and subject to WhatsApp Business Terms. Businesses must obtain customer opt-in before sending marketing messages. Customers may reply STOP to any business at any time to stop receiving business-initiated messages.
We do not sell personal data, show advertising, or share customer data between businesses. Website visit counts are aggregate numbers only — no visitor is identified or tracked.
Passwords are hashed, WhatsApp access tokens are encrypted at rest, and connections use HTTPS. Access to data is limited to the business that owns it and to EoB support for maintenance.
Data is kept while the business account is active. A business owner can delete customers, enquiries, contacts and messages from the dashboard, or ask us to delete the whole account.
Questions or deletion requests: support@growthpeace.com